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Michael Metzger
Product Management leader, skilled in CRM/BPM Development, Project Management, and Agile Development.
Michael Metzger is an accomplished Product Management leader with a strong background in the e-commerce industry, driving teams to deliver high-value features in dynamic Agile settings.
His expertise spans across Customer Relationship Management (CRM), Enterprise Software, Contact Centers, Management, Payments, and E-payments, showcasing a profound understanding of various facets of the industry.
Michael has a proven track record of collaborating effectively with Engineering, Analytics, and Design teams to craft and implement robust product strategies.
He holds a Bachelor of Science (B.S.) in Business Management with a focus on Management Information Systems from the University of Nebraska-Lincoln, complemented by additional studies in Management Information Systems at Kansas State University.
With a wealth of experience, Michael has held key roles at industry-leading organizations such as Director Of Product Development at HomeAdvisor, and previously served as Sr. Product Manager at PayPal, bringing in-depth insights into product development and management.
His diverse background includes positions such as Consumer Protection Merchant Ops Support Specialist, Chargeback Sr. Agent, Chargeback Agent, and Customer Service Agent at PayPal, highlighting his versatile skill set and industry knowledge.
Michael Metzger's professional journey also includes a role as a Professional Interviewing Specialist at Gallup, showcasing his adaptability and expertise across different domains.
