Holland High School

General Assembly

Product Manager at Nasdaq

San Francisco, California, United States

Nasdaq

Product Manager

BoardVantage is the leading provider of secure board portals for the browser and the iPad. Trusted by dozens of Fortune 100 boards, the BoardVantage platform centralizes documents, processes and communications. BoardVantage is SAS 70 Type II certified, and meets or exceeds the standards of the most security conscious IT departments, including those of major financial institutions.

Boardvantage

Lead Product Manager

Teach new users how to use Mac OS and iOS with customer's experience, methods, and expectations in mind, demonstrating adaptability, customer focus, and communication.
Problem solve OS and iOS with multiple walk-in customers before they reach Genius Bar, requiring patience, listening skills, composure, and interpersonal skills.
Member of in-house Cheetah Team known for self-development, leadership, and a drive for results. Our team leads the way in our store with new initiatives.
Lead monthly training classes to employees on multiple subjects: Feedback, mac hardware, accessories.
Guide customers through signing contracts for cellular service, giving all their options, discounts, and trade-ins values in a clear a considerate way thereby creating informed, satisfied customers.

Apple

Specialist

Taught daily 1.5hr Bikram Yoga classes with a 70 person capacity at a reputable school known for true, up-to-date Bikram Instruction.
Played a senior role in providing feedback and instruction to other teachers, keeping our instruction consistent and our methods inspired. Attention to detail, poise with customers and co-workers, and an outstanding reputation as dependable, consistent, and motivational.

Funky Door Yoga

Yoga Instructor

Attended and graduated 11 week Basic Training at Lackland Air Force Base in San Antonio, Texas.
Attended and graduated 6 week Structural Specialist Occupational School at Sheppard AFB in Wichita Falls, Texas.
Based at McClellan AFB in Sacramento, California as a Senior Airman Civil Engineer.
Served tour in Operation Desert Shield (Saudi Arabia) in 1994.

Marc Matis