Michael Lorenz

Michael Lorenz is a Customer Success Manager at AlertMedia. He has a background in building strong relationships with customers, starting from initial kickoff calls.1 Prior to his current role, Michael worked as a Business Development Executive focused on partnerships at Threekit Visual Commerce from 2019 to 2021.2

Michael studied Marketing at Illinois State University.1 His professional experience includes customer relationship management and customer success. In his current position at AlertMedia, which he has held since 2022, Michael likely focuses on ensuring customers successfully adopt and get value from AlertMedia's emergency communication software.12

While specific details about Michael's day-to-day responsibilities are not provided, Customer Success Managers typically work to build and maintain strong relationships with clients, help them achieve their goals using the company's products or services, and drive customer retention and growth.