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Michael Grau
Agile Coach at Agworld
Michael Grau is a customer experience expert with a focus on enhancing profitability for customers, products, and companies.
He specializes in end-to-end design and development strategies, visual management tools, effective communication, customer journey mapping, and coaching cross-functional teams.
Michael possesses strong visual design skills with a digital emphasis for retail customers and enterprise staff.
He has experience in agile coaching, customer research, and prototyping to create impactful products and services.
Michael's education includes a Bachelor of Arts in English and Comparative Literature with Honours and ongoing studies in Education at Murdoch University.
He has a diverse work history, including roles as an Agile Coach, Founder, Delivery and Experience Coach, Festival Director, and more at organizations like Agworld, Future Brilliant Team, and Commonwealth Bank.
