Michael Fagan

eCommerce & Digital Engagement Expertise

Michael Fagan is a multi-talented professional with vast experience in the tech industry. He pursued his education from Thornlea Secondary School and graduated with a BSc in Science and Business from the renowned University of Waterloo. He has contributed to various organizations and worked in diverse roles ranging from founder, developer, instructor, program manager, data administrator, and currently, senior user experience specialist at Ontario Public Service.

Michael is passionate about delivering engaging user experiences; he has worked as a Senior Applications Developer at Ontario.ca, Instructor at Bitmaker Labs, or a Senior User Experience Specialist at Ontario Public Service. He has developed various solutions, including Clothing Repairathon and Waste Nothing, to promote sustainable ways of living. He's had a remarkable career in the corporate world, including stints at Microsoft and A9.com.

With his diverse background and extensive experience, Michael Fagan stands out as an outstanding professional in the tech industry.

Experience

Director of Customer Experience, Digital Marketing & eCommerce at PC Richard & Son (February 2023 - Present)

Director Of Ecommerce & Digital Marketing (VP) at PC Richard & Son (June 2015 - February 2023), Director of Omni-Channel Technology Solutions - North America & Europe at NBTY (June 2014 - June 2015)

Education

Graduate Certificate in Information Systems Management from State University of New York at Stony Brook (1999 - 2004); Digital Media & Marketing Certificate in Digital Marketing, SEO, Analytics, PPC, Conversion Optimization, Display from Duke University (2015 - 2016); Bachelor's Degree in Professional Accounting from State University of New York College at Plattsburgh (1988 - 1991)