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Michael de Mira
Customer Service Specialist at SYKES Philippines
Michael de Mira is a seasoned professional with a diverse background in business development, technical support, sales support, and customer service. With a strong focus on the BPO industry, Michael has honed his skills in various areas including technical support for websites (Wordpress, Joomla), email systems, DNS management, and more. He has a proven track record of successfully selling domain registrations, hosting products, and services to numerous clients.
Apart from his professional endeavors, Michael is a passionate online gamer, anime enthusiast, and a devoted father of three children.
Michael's professional experience includes roles such as Business Development Specialist at Crazy Domains for 3 years, Customer Support Specialist at Crazy Domains for 2 years, Technical Support Representative at FastHost UK for 1 year, and Technical Support Representative at 1and1 Internet SE for 4 years.
In terms of education, Michael studied High School at San Isidro Parish School and pursued a Bachelor's degree in Information Technology at the University of Cebu.
Throughout his career, Michael has been associated with reputable organizations such as SYKES Philippines as a Customer Service Specialist, Dreamscape Networks Inc. as a Business Development Manager, and BPOMadeEasy as a Business Development Manager. He has also held positions at various companies including Crazy Domains, 1and1 Internet, and FastHost UK, where he demonstrated his expertise in customer service, business development, sales support, and technical support.
With a strong educational background in Information Technology and a wealth of hands-on experience in the BPO and tech industry, Michael de Mira is a versatile professional known for his dedication, problem-solving skills, and commitment to delivering exceptional service.