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Meredith Klein
Head of Consumer & Product Communications, Pinterest 📌 - Former Walmart, Jet
Professional Background
Meredith Klein is an accomplished communications leader with extensive experience in consumer and product communications across some of the world’s most recognized brands. Currently serving as the Head of Consumer & Product Communications at Pinterest, Meredith is dedicated to leveraging consumer insights to craft engaging campaigns that illuminate how Pinterest’s innovative products and services foster joy and inspiration globally. Her collaborative spirit allows her to work seamlessly across teams, ensuring that powerful narratives resonate with users and drive engagement.
Before joining Pinterest, Meredith held the pivotal role of Director of PR for Walmart.com’s acquired brands such as Jet.com, Bonobos, Hayneedle, ELOQUII, Moosejaw, and Art.com. Her expertise in communications was instrumental in supporting Walmart’s diverse portfolio, delivering clear and impactful messaging that reinforced brand values. In this role, she also directed communications for Walmart’s Product organization, providing integral support to the Chief Product Officer with executive thought leadership and strategic communications planning.
Meredith's journey in the world of communication took flight at Jet.com, where she served as the Director of Media & Public Relations. As the first communications hire for the rapidly expanding eCommerce platform, Meredith was responsible for establishing the communication practice from the ground up. She played a key role in various aspects of communications, including corporate communications, national media relation strategies, crisis management, and establishing a robust social influencer outreach program. Additionally, her close collaboration with Jet’s executive leadership, including the President and Chief Customer Officer, enabled her to effectively manage messaging and brand identity.
During her tenure at Jet.com, Meredith led significant initiatives including the communications strategy for Jet’s brand relaunch in September 2018, working with teams across merchandising and marketing to boost consumer awareness and reinvigorate the brand’s presence. She also spearheaded the communications surrounding the launch of Jet’s private label, Uniquely J, in October 2017, which illustrated her strengths in product positioning and brand narrative development.
Meredith's professional roots extend beyond eCommerce, with leadership roles at esteemed public relations firms like Makovsky and Golin. At Makovsky, she was pivotal in managing key accounts, including WebMD, Cisco, and adidas, while also contributing to the launch of the Consumer Practice and supporting startup initiatives at influential events like the Consumer Electronics Show (CES). Her versatility and adaptability have been a hallmark of her career, making her a sought-after expert in the field.
Education and Achievements
Meredith Klein earned her Bachelor of Arts degree in Communication and Media Studies from Quinnipiac University, a foundation that has served her well throughout her career in public relations and communications. Her educational background, combined with her extensive work experience, provides her with a unique perspective on consumer behavior and communication strategies.
Meredith is also an active member of the Public Relations Society of America (PRSA), showcasing her commitment to professional development and ethical standards in the public relations industry. Additionally, she lends her expertise to the Board of Quinnipiac University’s School of Communications, contributing to the development of future generations of communicators and helping to shape the curriculum in alignment with industry trends.
Achievements
- Currently Head of Consumer & Product Communications at Pinterest, where she enhances brand engagement through innovative storytelling.
- Successfully led communications for the relaunch of Jet.com, collaborating with major departments to revitalize the brand and boost its market presence.
- Played a crucial role in the communications strategy for Jet.com’s private label Uniquely J, showcasing her expertise in product communication and brand development.
- Established the communication strategy and practice for Jet.com as the first communications hire, demonstrating leadership and industry foresight.
- Managed significant accounts for top-tier clients like WebMD and Cisco during her tenure at Makovsky, showcasing her ability to navigate high-pressure environments and deliver results.
- Co-founded the Consumer Practice at Makovsky, focusing on consumer technology and innovation.
Conclusion
With such a well-rounded background in consumer communications, Meredith Klein exemplifies the skill set required to excel in a fast-paced, ever-changing industry. Her strategic thinking, proven results, and active engagement in the professional community illustrate her commitment to making a lasting impact on brand narratives and consumer engagement. As she continues to inspire others at Pinterest and beyond, Meredith's journey in the communications landscape remains one of continual growth and accomplishment.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
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