Meredith Barnes-Cook

Meredith Barnes-Cook is a seasoned professional with over 30 years of experience in leadership roles within the insurance industry. Her expertise spans business systems, operations, and customer service. During her tenure at Liberty Mutual, she spearheaded numerous digital and organizational transformations in various key areas including Claims, Policy, Underwriting, Risk Control, and Contact Centers. She played a pivotal role in the successful introduction of new insurance products, technology solutions, and services into the market. Meredith's focus on delivering top-tier customer experiences through an optimal blend of automation and human touch has set her apart in the industry. Prior to her current position as the Global Head of Insurance at Ushur, Meredith served as the Founder and Principal of MBC Consulting LLC, offering strategic advice to a wide array of stakeholders in the insurance sector.