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Melissa Langworthy
Solutions Architect at ESG (Customer Success as a Service®️)
Melissa Langworthy is a Solutions Architect at ESG (Customer Success as a Service®️), a position she has held since May 2021. She specializes in enhancing customer success by facilitating client assessments, onboarding, and implementation processes to ensure smooth experiences for both clients and the company.23
Langworthy holds a Ph.D. and has a background that includes roles such as Senior Solutions Consultant and Sales Engineer prior to her current position. Her work focuses on helping clients elevate their customer success strategies, reflecting her passion for effective client engagement.2
In addition to her professional role, Langworthy has contributed to various projects, including participation in the Economic and Social Survey of Asia and the Pacific 2024, indicating her involvement in broader economic and social initiatives.1
