Melisa Diaz

Melisa Diaz is a skilled Service Delivery Manager with a remarkable 16 years of experience in leading, deploying, and supporting Oracle Applications across diverse industries and countries globally. Her expertise includes Billing, Contracts, Resource Management, Customer Care, Pre-sales, and Sales activities.

As a Certified Project Manager, Melisa possesses a strong background in overseeing various high-level responsibilities, demonstrating a keen eye for detail and efficiency in all projects. Her collaborative approach as a team player, coupled with exceptional leadership skills, sets her apart in the industry.

Melisa Diaz is a native Spanish speaker with a high level of proficiency in English and Portuguese, enabling her to effectively communicate and engage with a wide range of stakeholders on a global scale.

She pursued her higher education by studying Business Administration at Universidad de Buenos Aires, equipping her with a solid academic foundation to excel in her professional endeavors.

Throughout her career, Melisa has held key roles in reputable organizations, such as her current position as a Service Delivery Manager at IT Convergence, where she continues to deliver strategic solutions and drive operational excellence. Prior to this role, she served as a Managing Principal Consultant at IT Convergence and as a Functional Staff Consultant at ORACLE Argentina, further augmenting her expertise and insights in the realm of Oracle Applications.

Melisa Diaz embodies a rare combination of technical acumen and exceptional soft skills, making her a valuable asset in the realm of service delivery and project management.