Minneapolis College of Art and Design

Metro State University

Century College

University of Wisconsin-Platteville

Product, Program, and Process Development

Target

Program Owner, Strategy & Operations

•	Supported technology initiatives as member of Agile project team working in partnership with engineering team, end users, and stakeholders to transition an instance of IBM Tririga from externally hosted solution into a Target supported application.
•	Participated in the Target Dojo Challenge focused on Product definition, Agile methodology, CICD pipeline, story creation, prioritization, and outcome-based goals as a mechanism to facilitate IBM Tririga transition.
•	Identified process gaps and generated recommendations for program improvement with cross-functional business process improvement team as subject matter expert and Project Management Office representative for IBM Tririga Capital Project Management functionality.
•	Executed user provisioning for IBM Maximo for Store, Distribution Centers (DC), and Corporate Real Estate (CRE).
•	Prepared strategic proposals and documented project goals in conjunction with training and communication implementation plans for ServiceTech 1.0 focused on vendor admin and vendor user onboarding.
•	Point of contact for Target Vendor Managers during ServiceTech1.0 vendor onboarding; supplied progress status and coordinated communication delivery for more than 125 vendors representing over 1700 unique application users.
•	Coordinated product demonstrations and learning seminars for internal and external stakeholders to encourage software acceptance and adoption for ServiceTech 1.0 rollout.
•	Monitored and resolved application support communications via user reported incidents in ServiceNow, application support email box, and Yammer posting for IBM Tririga, IBM Maximo, and ServiceTech.

Dahl Consulting

Contractor

•	Documented user specific training and knowledge articles as needed for operational use by Target support teams and external vendor consumption via PartnersOnline for IBM Tririga.
•	Executed User Acceptance, Functional and System Testing for IBM Tririga; compiled and maintained environment documentation, test user credentials, and role-based test scripts for defect resolution and iterative functional releases.
•	Coordinated product demonstrations and learning seminars for internal and external stakeholders to encourage software acceptance and adoption for IBM Tririga.
•	Compiled financial integration and user provisioning evidence for audit and security compliance submittals.
•	Monitored and resolved application support communications via user reported incidents in ServiceNow, application support email box, and Yammer posting for IBM Tririga.

AppleOne Employment Agency

•	Estimated translation project budget, timelines, and deliverables; from estimate through final delivery, aligning client’s needs with company’s resources and capabilities.
•	Enforced project budget by coordinating internal and external resources; in-country freelance translators, desktop publishers, and quality assurance professionals to fulfill client contract.
•	Facilitated project status reports with project team and global partners.
•	Supervised and assigned translation projects to a team of project assistants as Senior Project Manager.

KJ International Resources Inc.

Senior Project Manager

•	Spearheaded Large Quote Area; delivered clear and concise quotations; included order information, production process, logistic options, and final fulfillment.  
•	Represented company professionally at public events and trade shows; created tradeshow strategy, travel, accommodations, logistics, and marketing materials.  
•	Delivered consistent marketing campaigns; email marketing, trade journal advertising, website optimization, and print including catalog management.  
•	Created product extensions based on market needs; focused on overseas sourcing, product design, and competitive research.
•	Fostered and maintained close relationships with vendors both foreign and domestic and engaged in collaborative project planning to fulfill product deliveries.  
•	Formulated pricing and sales strategy for product lines and potential new product extensions.

AdGraphics

Large Quote Supervisor

•	Facilitated seasonal floor layout changes; interpreted corporate planogram, received inventory, and implemented in store marketing consistent with overall vision of corporate policies. 
•	Engaged in day to day operations of store; executed opening and closing procedures, coordinated weekly schedule, and corporate communication.  
•	Focused on new and continuous training opportunities including floor sales and customer satisfaction with sales and sales support staff.  
•	Participated as member of new store opening team for Mall of America and Grand Avenue locations.
•	Supervised sales floor and support staff of 30-80 associates; managing full time employees and seasonal staff.

Megan Graham