Mba Joel Mills

Mba Joel Mills is an accomplished strategic leader with over twenty years of experience in service operations in various customer-oriented industries. Mills excels in service blueprinting, process design, and implementation, along with performance management. His expertise lies in project planning, financial analysis, dashboard report maintenance, and personnel development. Mills is skilled in chairing committees, aligning strategic resources, and driving process and performance improvements. With a background in Business and History, Mills holds an Executive MBA from Simon Fraser University. Throughout his career, he has held key roles at Upper Deck Kitchen and Taphouse, Best Buy Canada in positions such as Director of Operations, Business Client Lead, Senior Manager, and Store Manager.