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Max Jenkins
Territory Vice President/Public Safety & Commercial - Software Enterprise Command Center Solutions at Motorola Solutions
Professional Background
Max Jenkins is a highly experienced manager in the field of software sales, specifically focused on public safety solutions. Currently, he serves as the Territory Vice President for Public Safety & Commercial at Motorola Solutions. His operational expertise encompasses overseeing a robust sales department responsible for managing an impressive portfolio of over 2,800 client accounts. Max's responsibilities include forecasting and managing a comprehensive sales pipeline, conducting and facilitating on-site product demonstrations, and setting realistic implementation expectations. In his role, he coordinates extensively with large user groups, committees, and government officials to maintain and enhance their existing public safety software suite.
Max’s client base spans a diverse array of agencies, ranging from small-size organizations with as few as one employee to well-established agencies with up to 2,000 full-time employees. This wide-ranging experience has equipped him with the skills necessary to collaborate effectively across various sectors. He works closely with multiple departments, including Account and Project Management, Training, Installation, Support, and Research & Design, ensuring that each client receives tailored solutions that meet their unique needs.
In addition to managing day-to-day sales operations, Max actively engages with customers to understand their specific requirements and deliver solutions that enhance efficiency, increase personnel safety, and optimize cost savings. His ability to thoroughly comprehend each customer's workflow, business processes, policies, and jurisdiction-specific requirements positions him as a trusted advisor in navigating the complexities of public safety technology.
His role involves regular interactions with various stakeholders, such as public safety administration, end-users, IT personnel, commissioners, council members, and city and county clerks. His experience in understanding local government procurement processes is pivotal to the purchasing process, as it encompasses responding to Requests for Proposals (RFPs) and aiding in the sole-source justification process.
Education and Achievements
Max Jenkins holds a Bachelor’s Degree in Spanish and Liberal Arts from Utah State University, complemented by an Associate's Degree from Dixie State University. His academic background provides him with a strong foundation for effective communication and interpersonal relationships, which are essential in his sales-oriented roles.
Max has proven himself as a dynamic leader in his field, demonstrating a consistent track record of success in enhancing organizational performance and facilitating strong client relationships. He has successfully led teams and managed accounts that require a high level of collaboration and coordination with various public safety entities, such as 911 Boards, Homeland Security, and Local Emergency Planning Committees (LEPC).
Before his current position, Max gained invaluable experience at Spillman Technologies, where he held several roles, including National Account Sales Manager, Account Sales Executive, and Account Developer. His diverse range of positions within the company equipped him with comprehensive knowledge of public safety solutions and the intricacies of sales across multiple contact points.
Max also served as a Staff Assistant at the Shingo Institute and gained initial experience through an internship at Merrill Lynch, which rounded out his early career with insights into business operations and client relations.
Achievements
Throughout his impressive career, Max has consistently demonstrated excellence in sales management and client services. His ability to foster relationships with government officials, committees, and public safety agencies has proven vital in the implementation and adoption of software solutions designed for emergency response and public safety enhancement.
Max’s keen understanding of the technology landscape in public safety, combined with his commitment to client satisfaction, has positioned him as a key player in his industry. His collaborative approach ensures that clients are not only utilizing the software effectively but also experiencing improved efficiencies and cost-savings.
Under Max's management, his sales department has achieved significant milestones, notably in expanding the client base while maintaining high levels of client satisfaction. His strategic use of client feedback to drive product enhancements showcases his proactive approach to continuous improvement and innovation in software solutions for public safety.
Max Jenkins continues to be an influential figure in the public safety and commercial software sector, known for his dedication and commitment to helping clients navigate their challenges successfully. As he continues to lead, innovate, and inspire, his contributions to public safety technology remain impactful and far-reaching.