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Matt Turner
Professional Services Leader at Talkdesk
Matt Turner, Director of Global Professional Services at Talkdesk
Matt Turner is the Director of Global Professional Services at Talkdesk, a San Francisco-based cloud contact center and customer service software company.1234 In this role, he leads a team of Solution Architects who work with customer experience executives at leading companies to help improve Talkdesk's Contact Center as a Service (CCaaS) platform.2
Turner joined Talkdesk along with Mike Klas, currently the Director of Services, to tackle the challenge of improving data visibility and reporting as the company scaled.1 Together, they collaborated with Skuid, a Nintex company, to develop a custom application that lived entirely in Salesforce, enabling improved accessibility for all pre-sales stakeholders and enhancing the ability to run detailed reports crucial for tailoring product and sales plans.1
Prior to his current role, Turner held previous positions at other companies.35 He is based in San Francisco, CA, US.34
Turner's LinkedIn username is mattrturner.2
