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Matt Proch-Wilson
Senior Director, Corporate Strategy at PetSmart
Professional Background
Matt Proch-Wilson is a dynamic and results-driven corporate strategist, currently serving as the Senior Director of Corporate Strategy at PetSmart. In this pivotal role, he leads a SWAT team of Corporate Strategists dedicated to enhancing both top-line growth and bottom-line efficiency for the organization. His strategic vision has played a central role in PetSmart's transformative journey over the past few years, expanding the company's reach and capabilities in the increasingly competitive omni-channel marketplace. Matt's wealth of experience in management consulting and corporate strategy positions him as a key player in steering PetSmart toward its ambitious growth objectives.
Before joining PetSmart, Matt held significant leadership roles at Staples, where he functioned as both the Director of Corporate Strategy and Corporate Development. His tenure at Staples was marked by his ability to deftly define and execute acquisition and investment strategies that aligned with the company’s broader goals. Matt's contributions were instrumental in developing Staples into a robust B2B enterprise, encompassing successful acquisitions of regional office supply dealers to strengthen market penetration, as well as strategic partnerships like the one with Managed by Q, a pioneering platform designed to assist office managers in efficiently sourcing essential services.
Prior to his impactful experience at Staples, Matt honed his skills at Deloitte Consulting, where he was a Manager in the Customer and Marketing Strategy practice. His expertise in Customer Strategy and Customer Experience enabled him to help organizations refine their operations to better cater to consumer demands. His project work at Deloitte included creating engagement strategies for consumers and dealers, enhancing advanced analytics capabilities to inform enterprise-wide decision-making, and developing comprehensive business cases for data integration initiatives aimed at creating a unified customer view.
Education and Achievements
Matt's educational background is distinguished, having graduated with a Bachelor of Arts in Economics, earning With Distinction honors from McGill University. He further expanded his knowledge and skills at Dartmouth College's Tuck School of Business, where he obtained a Master of Business Administration (MBA), graduating as a Tuck Scholar in the top 10% of his class. This robust academic foundation, combined with his practical experience in high-impact strategic roles, underscores his expertise in business strategy and operations.
Achievements
Throughout his esteemed career, Matt has accumulated notable achievements that reflect his adeptness in strategy and operations. His contributions at PetSmart have been critical in shaping the organization’s approach to omni-channel growth, while his previous roles at Staples testify to his ability to navigate complex corporate environments and deliver tangible results. At Deloitte Consulting, he was known for implementing innovative customer engagement strategies that significantly enhanced client satisfaction and retention rates.
In addition to his professional milestones, Matt's dedication to the field of corporate strategy is evident in his commitment to continuous improvement and operational excellence. He is known for his ability to leverage advanced analytics and customer insights to drive decision-making and operational strategies, ultimately fostering a culture of customer-centricity in every organization he has been a part of.
Matt's professional journey showcases not only a track record of significant contributions to leading companies but also highlights his diverse skill set in strategy, operations, project management, and customer experience. His collaborative approach and strategic foresight have made him a prominent figure in the corporate sector, paving the way for innovative solutions that align with organizational goals.