Matt Paul

Matt Paul is an accomplished Service and Business Relationship Manager with a solid background in the ICT Industry, boasting over 12 years of experience. He is known for his dedication to exceptional customer service, service enhancement, and fostering innovation to drive successful outcomes. Matt excels in stakeholder identification and management, enabling him to cultivate robust partnerships and establish himself as a trusted advisor. His expertise shines during periods of Business Change and Transitions, where he excels at leading teams by effectively communicating objectives, fostering collaborative environments, and achieving desired results.

In terms of education, Matt attended Spotswood College and pursued a Diploma of eBusiness Support (formerly Spherion) with a focus on Information Technology at Computer Power Plus.

Throughout his professional journey, Matt has held various key roles in reputable organizations. He served as the Business Process Improvement Manager and Business Partner at ACC New Zealand, leveraging his skills to drive operational efficiencies and enhance business relationships. Prior to this, he showcased his expertise as the ICT Customer Relationship Manager at ACC New Zealand. Matt also contributed to the success of Spark Digital NZ, where he held the positions of Service Delivery Manager and Service Desk Team Manager, illustrating his versatility and leadership capabilities.

Before his tenure at Spark Digital NZ, Matt honed his skills at Fujitsu as a Service Desk Analyst, at Laser Imaging Ltd as the Support & Business Development Manager, and at Warehouse Stationery Ltd and The Warehouse Ltd in customer service roles.