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Matt Jolley
Customer Success Leader - Team & Family Builder - Flower Farmer
Matt Jolley is a versatile leader with extensive experience in leading Customer Success teams across various sizes of companies. He has a strong focus on employee and customer experience to drive growth and success. With core strengths in relationship-building and execution, he emphasizes creating a positive culture for achieving objectives.
Matt has a track record of consistently delivering results in key areas such as customer retention, team development, value realization, and relationship management. He excels in customer-focused collaboration with cross-functional teams including Executives, Sales, Services, Support, Product, Engineering, Marketing, and Operations.
Recognized for his exceptional contributions, Matt was twice selected as CSM/Director of the Year, with his team members also receiving the same honor multiple times. His professional journey includes roles at reputable companies like Alation, Sprinklr, Workfront, InMoment, and Adobe, where he held various leadership positions in Customer Success.
Matt is a graduate with a B.S. in Sociology and Business Management from Brigham Young University. Outside of work, he enjoys life on a flower farm in Utah with his wife and children, balancing his professional expertise with personal pursuits.