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Jarin Stevens
Director of Customer Success at SalesRabbit, Inc.
Jarin Stevens is a seasoned professional with a passion for enhancing business and personal relationships to elevate customer experiences. With a strong background in leading Customer Success teams and a focus on coaching and inspiring passionate individuals, Jarin excels in driving individual and customer success through a customer-centric approach. His success is attributed to establishing trusted relationships, understanding customer needs, aligning with key business objectives, and leveraging performance indicators for measuring success. Jarin's methodology, 'Core Valued Engagement Touches' (Core-VETS), has garnered him recognition through prestigious awards, driving high retention rates and expansion within existing accounts. His expertise spans across Customer Success leadership, customer experience, book of business management, success metrics, digital marketing, web analytics, big data, interviewing/hiring, budget control, staff management, NPS, voice of the customer/employee, and employee recognition.