Matt James

Matt James is the Chief Operating Officer (COO) of Hickory Farms, LLC, a well-known retailer specializing in food gifts and specialty foods. He has held this position since June 2016, when he was appointed alongside Judy Ransford, the new Chief Marketing Officer. His appointment was part of a strategic effort to strengthen the company's competitive position in the food gifting retail space.13

Prior to joining Hickory Farms, Matt James had a significant tenure at Redbox, where he held various leadership roles from 2011 to 2016, including Senior Vice President of Operations and Merchandising. His experience at Redbox involved building teams, optimizing operations, and enhancing revenue through effective merchandising strategies. Additionally, he has a background in strategy consulting, having worked at Bain & Company and Marakon Associates before his time at Redbox.123

In his role at Hickory Farms, James is focused on driving operational excellence and leveraging data for decision-making to enhance the company's multi-channel commerce strategy.2