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Matt Cumberlidge
Heads Quote to Cash product management at Elsevier
Matt Cumberlidge is a prominent figure in the field of product management at Elsevier, where he currently holds the position of Head of the Mercury Program. His professional journey includes significant roles such as Principal Product Manager and Director of RightNow Governance and Strategy. Cumberlidge has been instrumental in overseeing various customer service systems and enhancing the company's operational efficiency, particularly in the context of quote-to-cash processes.12
In his role, he has focused on streamlining contract processes and improving customer satisfaction by implementing automation solutions that reduce contract creation time significantly. This transformation has allowed Elsevier to enhance its sales team's productivity and overall service delivery.1
Cumberlidge's expertise is reflected in his strategic approach to managing complex workflows, especially following the company's recent expansions and acquisitions, which have complicated its operational landscape.1 His contributions are vital to Elsevier's mission of delivering high-quality research publishing and information analytics globally.
