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Matt Cumberlidge
Heads Quote to Cash product management at Elsevier
Matt Cumberlidge is a seasoned product management leader with over two decades of experience in product management, customer experience, business process improvement, change management, and program leadership.
With a strong educational background, Matt studied at King Edwards School, CEB ITBLA, University of Warwick - Warwick Business School (MBA, Business), The University of Birmingham (BA (Hons), French Studies), and Université de Caen Basse Normandie (DEUG, Lettres Modernes).
In his professional journey, Matt has held various key positions including Head of Mercury Program, Head of Customer Services Systems, Director of RightNow Governance and Strategy, Business Technology Director, Business Architect, Business Analysis Manager, and Business Analyst in reputable organizations such as Elsevier, Reed Elsevier, Klear Systems, Wrox Press, and Bazoo Ltd.
Matt Cumberlidge's expertise lies in leading the implementation of top-notch customer experiences, particularly in quote to care customer journeys, within a FTSE100/Fortune500 global enterprise.