Marvin Strauss is the Head of Customer Experience at Re, a role in which he focuses on enhancing customer interactions and satisfaction. He is based in San Jose, California, and has developed significant expertise in customer experience management. Strauss is also noted for his entrepreneurial background and contributions to the field, including writing for his blog, Better Than Sure.134
In his position at Re, he is involved in integrating customer data with communication strategies, particularly for platforms like BigCommerce.5 His professional profile highlights his commitment to improving customer service through innovative solutions and strategies.2