Mark Stagi

Creative. Builder. Customer Obsessed. VP of CS @ Avoma

Mark Stagi is a seasoned Customer Success Executive currently serving as the Vice President of Customer Success at Avoma, a role he has held since February 2022.1 4 He is based in San Jose, California, and has extensive experience in building, scaling, and transforming post-sales teams across various technology companies.5

Background and Experience

Education: Mark holds a BA in Art with an emphasis in Photography from San Jose State University.4
Professional Experience:
- Avoma: As VP of Customer Success, he leads post-sales functions including implementation, expansion, renewals, and support.1
- AppZen: Previously, he was Vice President of Customer Success, where he significantly increased client engagement from 18 to over 1800 global enterprise companies.1
- Base CRM: He served as Director of Customer Success and Director of Product Support, managing key revenue teams and building support infrastructure.4
- Hightail: Mark was Director of Customer Services & Training, leading support and services for over 60 million end-users and 2500 enterprise companies.4
- AppEzzy: Co-founder of a mobile software company focused on productivity and entertainment apps.4
- Stagi Imagery: Founder of a successful photography business.4

Leadership Style and Interests

Mark's leadership style is influenced by his experiences as a marathon runner and father, emphasizing personal goals, maintaining a learning mindset, and balancing work with stress-relief activities.6 He is known for his customer-centric approach and has mentored numerous Customer Success leaders throughout his career.1 4

LinkedIn Presence

Mark Stagi is active on LinkedIn under the username markstagi, where he shares insights into customer success strategies and his experiences in the field.2 3 4