Mark Southern

Senior Vice President and Chief Operating Officer at Rocky Mountaineer

Mark Southern is the Senior Vice President and Chief Operating Officer at Rocky Mountaineer, a luxury train service that operates in Canada and the United States. He has held this position since April 2018, where he is responsible for overseeing various aspects of the company's operations, including rail operations, asset development, product operations, and procurement.1 2 5

Career Background

Before assuming his current role, Mark Southern served as the Vice President of Guest Services at Rocky Mountaineer starting in 2005. His extensive experience within the company has contributed to his deep understanding of both operational and customer service aspects of the business.4

Current Responsibilities

In his capacity as COO, Southern plays a crucial role in ensuring the efficient functioning of the company's operations. His responsibilities include:

Oversight of Rail Operations: Managing all aspects of train operations to ensure safety and efficiency.
Asset Development: Overseeing the development and maintenance of company assets.
Product Operations: Ensuring high standards in service delivery and product offerings.
Procurement: Managing supply chains and vendor relationships.2 5

Professional Network

Mark Southern is also active on LinkedIn, where he has established a professional network with over 170 connections. His profile highlights his extensive experience in the travel and tourism sector, particularly within luxury rail services.3 4