Mark Fishwick

Mark Fishwick is a seasoned professional with a strong background in developing and expanding post-sales service & support functions, account management, and strategic partnerships/alliances. He has direct operational experience in enterprise software, hardware appliance, and SaaS delivery, catering to customers of various sizes from start-ups to global corporations. Mark's previous role involved leading the growth of global customer service offerings at Proofpoint, ensuring top-notch customer satisfaction in email security products and services. Specializing in building exceptional customer service operations and managing professional services, education, technical support, customer care, technical account management, and renewals.