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Mark Eggers
CoFounder with a passion for learning and development in customer service and sales.
Professional Background
Mark Eggers is a celebrated entrepreneur with a relentless passion for enhancing customer service and sales through innovative learning and development approaches. As the co-founder and Head of Sales at Yarno, Mark has transformed the landscape of workplace training with gamified learning software designed to enhance employee conduct and engagement. In our fast-paced, modern working environment, the challenge of effective training at scale is more significant than ever. Understanding this urgent need, Mark and his team at Yarno sought to bridge the gap that traditional training methods left behind.
Yarno is not just software; it’s a revolution in how companies nurture talent and develop skills. By converting essential workplace information into easily digestible daily quizzes that are delivered directly to employees’ devices, Yarno empowers learners to engage with their development in a flexible and applicable manner. This unique training modality promotes retention and encourages ongoing learning, ensuring that employees feel capable, engaged, and, importantly, happy and safe at work. This transformative approach enables organizations to cultivate a workforce that excels in performance and service while also boosting overall employee satisfaction.
Before embarking on his journey with Yarno, Mark amassed over a decade of valuable experience in sales and digital project management. His roles spanned various industries, where he consistently emphasized the importance of developing strong relationships as the cornerstone of business success. Whether it's through active listening or being an effective communicator, Mark believes that listening (80%) should trump speaking (20%) in aiding problem-solving efforts.
His extensive project management experience has provided him the skills necessary to lead teams effectively and manage the intricate details required to execute complex projects. Mark further refined his proficiency in interpersonal skills while managing at Rolling Hospitality and BBL Agency, where he was instrumental in developing strategies that propelled business growth while nurturing team dynamics.
Education and Achievements
Mark Eggers possesses a strong educational background grounded in business and project management. He earned a Bachelor of Commerce (Liberal Studies) with a concentration in Human Resource Management and Industrial Relations (with Honours) from the University of Sydney. This foundational understanding of commerce and human resources provided him valuable insights into workforce dynamics and human capital management.
He went on to earn a Masters of Business Administration, specializing in Marketing and Information Technology, from the Macquarie University Graduate School of Business. This advanced education further equipped him with the strategic understanding necessary to navigate the ever-evolving business landscape and leverage technology for effective marketing practices.
Along with his senior educational pursuits, he also successfully completed a Diploma of Project Management from the Australian Institute of Project Management. This formal project management training has laid a robust framework for his professional endeavors in a wide array of industries.
In addition to his formal education, Mark’s entrepreneurial spirit has led him to partake in multiple impactful professional roles. He co-founded Rolling Hospitality Pty Ltd and served as its co-founder before his transition to manage BBL Agency Pty Ltd, where he took on the role of Managing Director.
Mark also made significant contributions as a Project Scheduler for the C130J Block Upgrades Program (BUP) at the Defence Materiel Organization, where he was responsible for scheduling and executing project plans that required meticulous attention to detail and strategic foresight. Earlier in his career, he worked as an Account Manager in Import Export Logistics at A.P. Moller - Maersk Group, showcasing his versatility in working across different sectors.
Achievements
Throughout his career, Mark Eggers has built a reputation as an innovator in employee training and development. His work with Yarno has not only redefined how training is approached in business but has significantly improved employee engagement and performance metrics across organizations that have adopted his software solutions. Mark’s commitment to cultivating better work environments reflects in every venture he is a part of.
His early beginnings as a Truck Detailer at Stillwell Trucks Sydney demonstrate his strong work ethic and foundational knowledge of the industry. However, it is his transition into high-level strategic roles that showcases his capacity to drive growth and create lasting impacts. Using his acquired skills and innate understanding of market needs, he has enabled organizations to evolve their employee development processes, promote staff satisfaction, and ultimately lead to higher business performance.
Questions:
How did Mark Eggers approach the challenge of scaling employee training with Yarno? What inspired Mark Eggers to develop gamified training solutions for modern workplaces? In what ways did Mark's education prepare him for his entrepreneurial endeavors with Yarno? How has Mark Eggers leveraged his project management skills in his roles at Yarno and previous companies? Can you share examples of measurable impacts attributable to Yarno's training programs under Mark's leadership?
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Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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