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    Mariana Guzman

    TAM at Travis CI

    Mariana Guzman is a highly motivated professional with a strong background in Computer Science and Software Engineering.

    She possesses excellent project management, leadership, and team collaboration skills, allowing her to excel in various roles.

    Mariana is known for her ability to meet deadlines and manage multiple projects simultaneously.

    She is adept at self-training to keep up with the latest technologies and trends in the industry.

    With a Master's degree in Computer Science and Software Engineering, Mariana has a solid educational foundation from Centro National de Investigación y Desarrollo Tecnológico.

    Her Bachelor's degree in Computer Systems Engineering from Instituto Tecnologico de Zacatepec further enhances her technical expertise.

    Mariana has a diverse professional background, including experience in teaching, developing, and writing academic programs at the Bachelor and University levels.

    She also has hands-on experience in testing, validation, and troubleshooting in Windows and Linux-based server enterprise environments.

    Additionally, Mariana has a strong background in Customer Success, DevOps tools (CI/CD), and cloud platforms like AWS and Azure.

    Her fluency in both English and Spanish allows her to effectively communicate and collaborate in multicultural environments.

    In her previous roles, Mariana has served as a Technical Account Manager and an Enterprise Support Engineer at Travis CI, showcasing her customer-centric approach and technical expertise.

    She has also worked as a TSE lead at New Relic, Inc., where she honed her skills in troubleshooting and technical support.

    Mariana's experience as a Computer Science Professor and Researcher at Universidad del Mar highlights her passion for education and knowledge sharing.

    Her role as a Project and Innovation Manager at Aster/IAASA under the Microsoft Partnership demonstrates her capabilities in driving technological advancements and fostering innovation.

    Moreover, her tenure as a Tech Support Manager at Mac Computadoras showcases her ability to lead and manage technical support teams effectively.

    Mariana Guzman
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    Location

    Portland, Oregon Metropolitan Area