Mariama Diaw

Mariama Diaw is a meticulous Customer Success Manager renowned for her exceptional performance in customer adoption, retention, and adeptness in mastering new technologies. With a proven history in cross-selling, upselling, problem-solving, and seamless interdepartmental coordination, Mariama aims to leverage her project management skills to enhance customer satisfaction and drive revenue growth.

Her academic background includes a Bachelor's degree in International Business and Foreign Languages from Université Paris Nord - Paris 13, a Master of Science (MSc) in International Business Management from École des sciences de la gestion (ESG UQAM), a Bachelor's degree in International Business and Foreign Languages from City University of New York-Herbert H. Lehman College, and an Associate's Degree in International Trade/Supply Chain from Lycée Hugues Capet.

Throughout her career, Mariama has held key roles such as Pardot Senior Success Guide at Salesforce, Senior Partner Success Manager at Sage, Senior Customer Success Manager at Sage, Bilingual Business Analyst (French/English) at Nexidia, International Contributor at CoreTechs Personnel, llc, Research Assistant & Event Planner at ESG UQAM - Marketing and Strategy Department, Consultant at AGROMED/Huilerie Anis, Consultant at Cover FX Skincare Inc, Administrative Assistant at Unifaf Île de France, and Sales Associate at Printemps.