Mark Groot

Mark Groot is a dedicated Customer Success Manager at Salesforce, where he excels in collaborating with top-tier clients and maximizing their utilization of the Salesforce platform for enhanced customer engagement.

Mark embarked on his academic journey at the Rotterdam School of Management, completing both a Bsc in International Business Administration and an Msc in Strategic Entrepreneurship.

During his master's program, Mark ventured into entrepreneurship, establishing a business aimed at aiding international students' settlement in Rotterdam.

His academic pursuits extended globally as he pursued the Global Masters in Management at prestigious institutions like the London Business School and Fudan Business School in London and Shanghai.

Mark's professional experience includes various roles at Salesforce, such as Senior Customer Success Manager and Success Operations Manager Northern Europe, showcasing his expertise in customer relations and operations management.

Prior to joining Salesforce, he delved into roles like Venture Capital Intern at Worth Capital, Co-founder at YourHome Rotterdam, and Chairman at various study and investment societies.

Mark's diverse background in academia and industry equips him with a unique skill set that enriches his approach to customer success and business strategy.