Marcus Landsmann

Marcus Landsmann is a highly experienced professional with a robust background in customer service, quality management, and business analytics. He has held several leadership positions at ReSound, where he was responsible for overseeing customer care centers, marketing strategies, and direct sales. Landsmann has also worked as the Director of Customer Service and IT at The Phone House Telecom GmbH and as the Head of Customer Care at Hutchison Telecom GmbH. Additionally, he has owned his consulting business, Landsmann Consulting.

Landsmann's career spans over many years, and his extensive experience has led to an in-depth understanding of the customer service industry. He has shown his expertise in various areas, including customer care center management, sales support, marketing, and quality management.

Overall, Landsmann is an accomplished professional who has demonstrated exceptional leadership and a relentless drive to deliver high-quality customer service. His vast experience and in-depth knowledge of the industry are unparalleled and make him a valuable asset to any organization looking to provide top-notch customer service.