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Marcus Hopkins
SVP - Global Voice Recording Integration and Support
Marcus Hopkins is a seasoned professional with a strong educational background. He holds an MBA in Business Administration and a BA in Management from the University of Sioux Falls. With a wealth of experience in various leadership roles, Marcus has demonstrated a solid track record of success in the corporate world. Currently, he serves as the Vice President of Global Call Center Technology at Citi. Prior to his current position, Marcus held the role of Chief Executive Officer at Restored To New Life Services. He has also served in several other positions at Citi, including Vice President of Operations Manager, Assistant Vice President of Unit Manager, Customer Relations Manager at Cardmember Services N.A., and Sales Analyst at Cardmember Services N.A.