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Marco Zacharia
Strategic Tactical Operational Food Service
Marco Zacharia is a results-driven professional with a diverse background in business, commercial, brand development, and operations management in various industries such as hospitality, restaurants, catering, retail, and coffee franchises.
With a proven track record in leadership, business transformation, and sales/profit growth, he excels in creating and implementing successful strategies and tactics to drive successful change and project processes with a sharp commercial focus.
Marco has extensive experience as both a Masterchef and a creative food innovator, bringing a unique perspective to food and concept development.
His academic experience includes roles such as Deputy/Head of Faculty/Head of School of Hospitality at Brooklands and Richmond Tertiary College, as well as Senior Lecturer and F&B Coordinator at The National Centre for Hotel Management/The National Bakery School at Southbank University in London.
Having worked in prestigious establishments like The QE2 Cruiseliner, The Dorchester Hotel in London, Langans Brasserie, and Celebrity Keith Floyd's Restaurants in Bristol, he has a strong culinary background.
Marco's education includes a range of qualifications such as MA, MCI Dip, Masterchef City & Guilds, Certificates in Business, Leadership, Education/Training, Craft, Consultancy, Project Management, Food Safety, and various other diplomas from institutions like the University of Surrey, Henley Management College, and Garnett College.
In his professional career, Marco has held key positions such as Director of Food & Beverage Solutions at InterContinental Hotels Group (IHG®), Group Food & Beverage Director at glh Hotels, Brand and General Manager at Fortnum & Mason, Head of International Food at Caffè Nero, Business Manager at M.H. Alshaya Co., Commercial Development Manager at John Lewis, and various other roles in the hospitality and catering industry.
He is known for his strong training, coaching, and communication skills, as well as his passion for delivering exceptional customer service by empowering individuals to excel.
Marco Zacharia thrives in complexity and uncertainty, demonstrating his ability to operate and lead in challenging environments with a solution-focused mindset.