Marco Buonvino

Marco Buonvino is a prominent professional in the field of design, particularly recognized for his expertise in service design and customer journey frameworks. He serves as the Co-organizer of Service Design Drinks Rome, an event aimed at fostering community and knowledge sharing among service design practitioners.

Professional Background

• Current Role: Buonvino is the Service Design Lead at Poste Italiane, where he focuses on business transformation and design leadership.
• Education: He holds a PhD in design for organizational change, which underscores his academic foundation in the field.
• Additional Roles: Marco is also a coach, speaker, and author, contributing to various discussions and publications related to design and innovation.

Skills and Expertise

• Service Design: His work emphasizes the importance of user experience (UX) and service design methodologies.
• Consultancy: He provides consultancy services aimed at improving organizational effectiveness through design thinking.

Marco's multifaceted approach combines practical experience with academic insights, making him a valuable figure in the service design community.