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Marcela Biondini
Business development. B2B. Customer Experience. E-commerce. CRM. Transformation projects. Co-Founder at diswap.com.
Marcela Biondini is an experienced Manager with a successful track record in business development for B2B sectors in both public and private organizations. She specializes in designing new products and services to drive sales, excels in leadership, project management, and ensuring exceptional customer experiences through process optimization and digitalization. Marcela is highly skilled in Client Service Management, Contact Centers, E-Commerce functional development, CRM, and Salesforce implementation. She is adept at negotiation, building partnerships, managing suppliers, and forming alliances. With a background in Event Management, Marcela brings deep expertise in people management, leadership, and coaching.
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Location
Pozuelo de Alarcón, Community of Madrid, Spain
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