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Mara Kaufman
Chief Customer Officer at Doctor.com (acquired by Press Ganey)
Mara Kaufman is an accomplished professional with a strong background in client success, operations, and customer service.
She pursued her education at New York University, where she honed her skills and knowledge.
Mara currently holds the position of Chief Customer Officer at Doctor.com, showcasing her leadership and strategic abilities.
Her previous roles at Doctor.com, including EVP of Client Success and Operations, VP of Client Services, and Director of Client Success, highlight her dedication and commitment to the organization.
Prior to her time at Doctor.com, Mara gained valuable experience at companies like OrderGroove, Inc., ZocDoc, and Yodle, where she held various client-focused roles.
Her diverse background in account management, client development, and sales has equipped her with a well-rounded skill set to excel in the dynamic field of customer service and operations.