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Manny Badwal
Senior Manager - Unified Communications at Rogers Communications
Professional Background
Manny Badwal is a seasoned Information Technology professional with over a decade of robust experience, particularly in the Health IT sector. His career has been characterized by an unwavering commitment to excellence in managing production networks and ensuring the seamless operation of security systems, encompassing an impressive array of over 6,000 devices including desktops, laptops, tablets, and servers. Manny has played an essential role in safeguarding sensitive health information through adept handling of firewalls, switches, and server infrastructure. His extensive knowledge and expertise in the field have made him a valuable asset in addressing various technical challenges that arise in fast-paced IT environments.
Throughout his career at Rogers Communications, Manny has held several key positions that demonstrate his upward trajectory and growth within the company. Starting as a Service Desk Technician, he showcased his technical acumen and problem-solving abilities, leading to roles with increasing responsibility. As a Network & Security Specialist at the Ontario Association of Community Care Access Centres (OACCAC), he honed his skills in network management and security protocols, ensuring compliance with health-related regulations.
Manny's leadership journey continued to flourish as he assumed roles such as Technical Analyst and Technical Team Lead at Rogers Communications. His ability to communicate complex technical information effectively allows him to bridge gaps between IT and non-technical stakeholders, fostering collaborative environments that propel projects forward. His recent position as Senior Manager of Unified Communications at Rogers Communications highlights his advanced leadership skills and strategic vision in managing communication systems vital for operational efficiency.
Education and Achievements
Manny holds a Diploma in Computer/Information Technology Administration and Management from Sheridan College, a well-regarded institution that has equipped him with a solid foundation in IT principles and best practices. His dedication to continuous learning and professional development is evident in his numerous successful project completions and teams he has led, which reflect his proactive approach in the ever-evolving IT landscape.
With a strong emphasis on effective communication, Manny has not only developed excellent interpersonal skills but has also nurtured the capabilities of his team members, paving the way for a forward-thinking approach to problem-solving. His adeptness at training and mentoring colleagues contributes significantly to the overall productivity and morale of the teams he leads.
Achievements
Manny's career achievements are a testament to his dedication to the IT field and to fostering a culture of innovation and excellence. His strategic implementation of unified communication systems at Rogers Communications has greatly improved internal communication, resulting in enhanced collaboration across departments. By spearheading initiatives that streamline IT support and optimize resources, Manny has been instrumental in driving operational efficiencies that positively influence organizational performance.
In addition to his technical skills, Manny is recognized for his capacity to adapt quickly to changing situations and his reliability as a team member. His strong work ethic, reliability, and trustworthiness set him apart in the competitive landscape of IT professionals, making him a sought-after leader in technology-driven organizations.
Education and Achievements
Manny holds a Diploma in Computer/Information Technology Administration and Management from Sheridan College, a strong testament to his commitment to acquiring the necessary skills and foundation for a successful career in the dynamic field of information technology. Throughout his educational journey, Manny honed both his technical knowledge and his soft skills, becoming well-rounded in various aspects of IT management and leadership.
Achievements
Manny's extensive professional experience has afforded him numerous accomplishments throughout his career. As a Senior Manager at Rogers Communications, he effectively leads initiatives that transform communication strategies and improve internal workflows. His approach systematically enhances user experience and engagement through the thoughtful deployment of technology. Notably, Manny's ability to mentor and support his peers has fostered a collaborative environment that stimulates innovation and collective problem-solving among teams. He plays a pivotal role in the continuous professional development of junior staff members, providing guidance that positions them for future success in their careers.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.