Manish Jain

Manish Jain is the Chief Marketing and Strategy Officer at Fusion CX, a position he has held since January 2024. Based in Chennai, Tamil Nadu, India, he plays a crucial role in enhancing the company's customer experience (CX) brand and expanding its market share across various industry sectors.1

Professional Background

• Access Healthcare Services: Prior to his current role, Jain served as the Senior Vice President of Marketing at Access Healthcare Services from July 2022, where he focused on strategic marketing initiatives.1
• Founder and Managing Partner: He founded CMO Needs, providing consulting services aimed at growth across multiple sectors including IT, healthcare, and logistics from May 2019 to July 2022.1
• Chief Marketing Officer: He previously held the CMO position at Access Healthcare Services from September 2016 to May 2019.1
• Dell Services BPO: Jain also has extensive experience with Dell, where he held various leadership roles related to solutions design and marketing support for BPO services from 2007 to 2016.1

Education

Manish Jain holds a B.Tech in Textile Technology from Shivaji University (1992-1996) and an MBA in Finance and Technology from the Institute of Management Technology, Ghaziabad (1999-2001).1

Skills and Expertise

Jain is recognized for his strategic thinking, innovative approach, and ability to deliver results in marketing and business development. His experience spans over two decades in leadership roles across various industries, emphasizing customer experience and brand management.1