Madelaine Higgins

Madelaine Higgins is a highly accomplished individual with a diverse educational background and extensive experience in various professional roles.

She pursued her education in Psychology at the University of Guelph, Honors BA in English Language and Literature at Dalhousie University, and also studied at Ridley College.

With a solid educational foundation, Madelaine has held significant positions in reputable organizations. She is currently the Director of Customer Experience at Pineapple Express Delivery.

Prior to her current role, she worked as the Manager of Sales and Retention at CannTrust. Before that, she made valuable contributions as the Senior Manager of Quality Excellence, Quality Assurance Manager, Team Leader of Quality Excellence, Team Leader of Telephone Banking, Academy Bay Support Leader, and Financial Services Representative, all at CIBC.

Madelaine's professional journey showcases her expertise in customer experience, sales, quality management, and team leadership across various industries.

Her profound knowledge in psychology, coupled with her skills in English language and literature, adds a unique dimension to her versatile skill set and problem-solving capabilities.