Lynette Tay
Lynette Tay is a passionate and accomplished customer service and startups professional with an impressive track record of delivering exceptional customer experiences. With a degree in Physics from the National University of Singapore and a comprehensive education in Entrepreneurship, Management Science, and Engineering from Stanford University and NUS Overseas Colleges, Lynette brings a unique skill set and a wealth of experience to the table.
Lynette has held several senior management positions in globally recognized companies such as Castlery and Carousell, where she was Head of Customer Experience and Marketplace Experience. She has also worked in various roles at Airbnb, including APAC Customer Experience Training Lead, APAC Customer Experience Lead, and Customer Consultant. Lynette's diverse experience in the customer service domain has given her an in-depth understanding of what it takes to deliver world-class customer experiences that drive business success.
Lynette's passion for startups and customer service has seen her rise up the ranks through hard work and dedication. Her willingness to get her hands dirty and work with customers and agents to identify pain points and deliver innovative solutions has helped her create a reputation as a dynamic and results-oriented leader in the industry.
In her spare time, Lynette enjoys connecting with other professionals and learning from their experiences. She is always willing to share her expertise and knowledge with others and is committed to continuous learning and personal growth.
