Luisa Cardoza is a professional with a diverse background, encompassing over 15 years of on-air radio experience, audio engineering, and editing. She holds a certificate from the City College of San Francisco's Broadcast Electronic Media Arts program and is a graduate of KALW San Francisco's News Audio Academy. Besides being a freelance audio producer, storyteller, and voice actor, Luisa brings over 25 years of customer service expertise, with a focus on non-profit performing arts ticketing and event management. She also has experience as a professional development trainer. Her skill set includes proficiency in Ticketing Software, Salesforce, Microsoft Word, Excel, Adobe Audition, ProTools, and more. Luisa's expertise ranges from Radio Programming and Reporting to Customer Service, Training, and Administrative Management.