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Luis G. Valencia
Manager, Experience Research | Bilingual (English/Spanish) UX Leader
Based on the limited information provided in the query, I can share the following details about Luis G. Valencia:
Luis G. Valencia holds the position of Manager, Experience Research at Mastercard. This role suggests that he is involved in conducting and overseeing research related to user experience within the company.
As a Manager of Experience Research, Luis likely:
- Leads user experience research initiatives
- Analyzes customer behavior and preferences
- Provides insights to improve Mastercard's products and services
- Collaborates with design and product teams to enhance user experiences
Given his role at a major financial services company like Mastercard, Luis probably has expertise in:
- User experience (UX) research methodologies
- Data analysis and interpretation
- Financial technology (fintech) trends
- Payment systems and digital wallets
While I don't have access to his full professional background, managers in similar roles often have:
- Several years of experience in UX research or related fields
- A degree in fields like Human-Computer Interaction, Psychology, or Information Science
- Strong analytical and communication skills
Please note that without access to Luis G. Valencia's full LinkedIn profile or other verified sources, I cannot provide more specific details about his background, education, or career history.