Luis Ogando

Luis Ogando is a Senior Incident Manager at Smart DCC, based in England, United Kingdom.23 He has extensive experience in Incident, Change, and Problem Management, aligning with the ITIL Framework.1 Ogando's background includes previous roles at organizations such as SCC3, demonstrating a robust career in incident management across various companies.2 His LinkedIn profile indicates he attended Derby College4, suggesting he has relevant educational qualifications in his field.

Professional Skills

• Incident Management
• Change Management
• Problem Management
• ITIL Framework implementation

Luis Ogando's role at Smart DCC likely involves overseeing and managing critical incidents within the company's IT infrastructure, ensuring quick resolution and minimal disruption to services.