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Lucy Timms
Customer Success Manager, Coach, Mentor, Facilitator & Trainer
Lucy Timms is a Customer Success Manager at InsTech, where she plays a pivotal role in ensuring that clients receive optimal support and value from the company's products and services. Her professional background includes experience in business model innovation and strategic information, as indicated by her involvement in academic research at St Mary's University, Twickenham, London.1
In her current role, Lucy focuses on enhancing the customer experience by leveraging her expertise to foster strong relationships with clients. This involves understanding their needs and ensuring that InsTech's offerings align with their expectations. Her work contributes significantly to the overall success of the customer success team at InsTech.
Additionally, Lucy's academic contributions and professional insights reflect her commitment to advancing practices within the insurance technology sector, making her a valuable asset in her field.1
