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Luciana Lucas da Silva
Branding | Estratégia | Loyalty| Marketing | Comunicação| Gestão de Projetos
Luciana Lucas da Silva is a professional working as a CRM (Customer Relationship Management) Specialist at Stellantis, a multinational automotive manufacturing corporation.1 Her career has been focused on Projects and Marketing areas, with a strong emphasis on customer communication, relationship management, portfolio management, and planning.1
Professional Background
Luciana has developed expertise in various aspects of customer relationship management, including:
- Communication strategies
- Customer relationship building
- Portfolio management
- Project planning and execution
Her role at Stellantis likely involves leveraging these skills to enhance the company's customer engagement and retention efforts.
Skills and Experience
While specific details about Luciana's full professional history are limited, her LinkedIn profile suggests she has experience with:
- CRM systems
- SAP software
- Project management
- Marketing strategies
It's worth noting that professionals in CRM specialist roles often work on improving customer experiences, analyzing customer data, and implementing strategies to strengthen relationships between the company and its customers.
Given her position at Stellantis, a major player in the automotive industry, Luciana likely applies her expertise to help the company better understand and serve its customer base in the competitive car market.