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Luana Grandino
Manager/ Head of Customer Succes | Customer Experience | Customer Service | Client Relationship
Luana Grandino is the Head of Customer Success Management (CSM) at Docket, a role she has embraced with an entrepreneurial spirit. She has a strong background in structuring, developing, and growing Customer Success areas within Software as a Service (SaaS) businesses. Her expertise encompasses customer experience, customer service, and client relationship management.123
Based in São Paulo, Brazil, Grandino has been actively involved in her position at Docket, where she focuses on enhancing customer relationships and ensuring a positive experience for users of the company's services.13
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Location
São Paulo, São Paulo, Brazil
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