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Lottie Hedden
Manager, Enterprise Customer Success at Drift
Lottie Hedden is a professional in the field of customer success, currently serving as the Manager of Enterprise Customer Success at Drift. She has been with Drift since 2019, progressing through various roles including Team Lead and Senior Enterprise Customer Success Manager before reaching her current position.2
Background and Education
Lottie graduated from Middlebury College, which has contributed to her strong foundation in her career.1
Career Path
Before joining Drift, Lottie held significant positions at Postscript, where she was the Senior Director of Customer Success.2 Her experience in customer success spans several years, showcasing her expertise in managing client relationships and driving customer satisfaction.
Recognition
In addition to her professional achievements, Lottie was recently recognized with the Lois Glass Award for Hotline Counseling by the Boston Area Rape Crisis Center, highlighting her commitment to community service and support.3
Lottie Hedden is active on LinkedIn, where she shares insights and engages with a network of over 500 connections.1