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    Lottie Hedden

    Manager, Enterprise Customer Success at Drift

    Lottie Hedden is a professional in the field of customer success, currently serving as the Manager of Enterprise Customer Success at Drift. She has been with Drift since 2019, progressing through various roles including Team Lead and Senior Enterprise Customer Success Manager before reaching her current position.2

    Background and Education

    Lottie graduated from Middlebury College, which has contributed to her strong foundation in her career.1

    Career Path

    Before joining Drift, Lottie held significant positions at Postscript, where she was the Senior Director of Customer Success.2 Her experience in customer success spans several years, showcasing her expertise in managing client relationships and driving customer satisfaction.

    Recognition

    In addition to her professional achievements, Lottie was recently recognized with the Lois Glass Award for Hotline Counseling by the Boston Area Rape Crisis Center, highlighting her commitment to community service and support.3

    Lottie Hedden is active on LinkedIn, where she shares insights and engages with a network of over 500 connections.1

    Highlights

    Postscript - Y Combinator Startup | YC Batch W19

    Related Questions

    What are some key achievements of Lottie Hedden at Drift?
    How did Lottie Hedden transition from Postscript to Drift?
    What initiatives has Lottie Hedden led at Drift?
    What makes Lottie Hedden's approach to customer success unique?
    How has Lottie Hedden's role evolved at Drift over the years?
    Lottie Hedden
    Lottie Hedden, photo 1
    Lottie Hedden, photo 2
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    Location

    Boston, Massachusetts