Lorien Miller

Meet Lorien Miller, a talented and accomplished product leader with a keen eye for design and a passion for delivering exceptional customer experiences. With a strong background in product management, user experience (UX) design, and customer support, Lorien has successfully led numerous strategic initiatives from concept to launch, making a significant impact in the development of consumer products.

Lorien's academic journey began with a Bachelor of Business Science with Honours in Information Systems from the prestigious University of Cape Town. Armed with a solid foundation in technology and business, Lorien embarked on a career marked by achievements and continuous growth.

During Lorien's tenure as a Senior Product Manager at Amazon, they have been an instrumental part of the Amazon Glow team, focusing on bringing a novel interactive learning device to life. With a deep understanding of customer needs and industry trends, Lorien played a pivotal role in shaping the vision and strategy for this innovative product. Prior to this role, Lorien excelled as a Senior Product Manager for Fire TV, demonstrating their versatility and ability to navigate various product domains.

Before joining Amazon, Lorien served as the Head of Customer Experience at Ray Enterprises Inc., where they honed their skills in understanding and meeting customer expectations. As an experienced UX Designer at the same company, Lorien played a crucial role in crafting seamless and intuitive user interfaces. Additionally, Lorien has gained valuable experience in interaction design and business analysis during their time at HUGE, one of the world's leading digital agencies.

Throughout Lorien's career, they have consistently showcased a strong focus on the customer, bringing clarity to ambiguous situations and delivering products that are loved by users. Lorien's unique blend of product management, UX design, and customer support expertise has allowed them to excel as a leader in the industry.

Lorien's professional journey has been shaped by their roles as a product leader, UX designer, and business analyst, particularly in the realms of consumer technology and digital agencies. They have a broad range of experience spanning from strategic planning and product development to user experience design and customer support. With their educational background in information systems and a passion for delivering outstanding customer experiences, Lorien is well-equipped to tackle the challenges of the digital product landscape.