Lisa Phillips

Lisa Phillips is a senior executive at Help Scout, currently serving as the Chief Experience Officer.4 She has held several leadership positions within the company:

1. Chief Experience Officer (current role)4
2. Vice President of Engineering (2022-2023)4
3. Vice President of Data Governance (2018-2022)4

As Chief Experience Officer, Lisa is part of Help Scout's leadership team and is fiercely committed to creating exceptional customer experiences and championing customer-centric businesses.1 Her role likely involves overseeing various aspects of the customer experience and ensuring that Help Scout's products and services align with the company's customer-centric values.

Lisa's background in engineering and data governance suggests she brings a strong technical perspective to her current role, which is valuable for a software company like Help Scout that focuses on customer communication platforms.

Outside of her professional responsibilities, Lisa is involved in community activities. She coaches for the Seattle Derby Brats, working with girls aged 11 to 17 to develop skating, strategy, and teamwork skills.2

Lisa is also active in Help Scout's thought leadership initiatives. She has contributed to the company's blog, sharing insights on customer service lessons. In one article, she emphasized the importance of keeping customer experience at the forefront of business operations.5

Her LinkedIn profile can be found under the username "lisaphillips".23