Lisa Hunt

Lisa Hunt is a personable and hardworking software engineer and customer service expert with a Bachelor's degree in Computer Science from The Open University.

During her studies, Lisa worked full time offering customer support for an industry-leading SaaS company, successfully balancing work and education through distance learning.

In her spare time, Lisa organized a weekly London support breakfast meet-up, ran evening events for support teams, and co-hosted a podcast on customer support.

Lisa's professional journey includes roles such as Support Engineer at Klaus, Software Engineer, Customer Success Engineer, and Customer Success Champion at Geckoboard, and UK Customer Support Engineer and UK Live Chat Operative at Moz.

Her experience also extends to diverse roles at Waterstones, from Bookshop and Café Manager to Assistant Manager, Acting Manager, Lead Bookseller, Senior Bookseller, Children's Specialist Bookseller, and Administrative Assistant at Legally Parkes Recruitment Consultancy.