Linda Kirkpatrick

Linda Kirkpatrick is a highly skilled professional with a wealth of certifications in IT service management, including ITIL Practicioner, ITIL V3 Service Offerings and Agreements, ITIL V3 Service Capability Operational Support and Analysis, ITIL V3 Release, Control and Validation, ITIL V3 Planning, Protection and Optimization, and ITIL V3 Foundations.

Her educational background includes studies in Computer Programming, Design, Computer Science, Accounting, and Business Management from various institutions.

With a strong focus on ITIL, ITSM, and Service Desk Management, Linda has held several key positions in reputable organizations such as Flycast Partners, Flagler Hospital, Enterprise Integration, and Southeast Corporate FCU.

She has also served in roles ranging from IT Service Desk Manager to Vice President of Communications, showcasing her diverse skill set and leadership capabilities.

Linda Kirkpatrick's expertise extends to various IT tools and platforms, as evidenced by her certifications in HDI, Citrix, EasyVista, Connectwise, ManageEngine, BMC/Numara, and more.

Her extensive experience and qualifications make her a valuable asset in the field of IT service management and service desk operations.