Leo Londono

Leo Londono is a seasoned Digital Innovation Strategist with extensive experience in digital marketing and customer experience. He has a mixed background in digital technologies that has helped him to succeed in strategizing, researching, planning, and executing successful online to offline customer experiences. Leo's disruptive data-driven digital initiatives backed up by solid customer insights have helped to drive brand awareness, attract and retain customers, and engage them. He has led the way from strategy into execution to drive adoption and utilization of digital capabilities and technologies in complex multicultural global settings. Leo has also worked together with startups and vendors to articulate real problems based out of data and insights, identify, design and evaluate digital concepts while assessing their strategic value and how they will best fit into the existing and future digital ecosystem. His strong ability to synthesize information, creatively tell a story, and communicate decisions and direction for executive-level presentations backed up by solid data and research is impressive. Leo's core competencies include strategic thinking/planning, product marketing strategy, digital product management, startup evaluation, and partnerships, customer insights, content, and digital marketing, customer experience, disruptive technologies, design thinking, data strategy, communication and influence skills, complex problem-solving, and team leadership. Leo is a holder of a Master of Business Administration from Universidad Sergio Arboleda and has studied at Universidad Javeriana. He has worked at Pfizer as the Regional Manager, Business Analyst, Senior Manager for Client Engagement, and Business Technology Manager. Leo's interests lie in marketing, data strategy, healthcare, patients, consumers, startups, machine learning, customer experience, customer insights, digital products, US, global, multicultural, digital transformation, and chatbots.